Frequently Asked Questions (FAQ)
1. When will my order be shipped?

Orders are processed within 24 hours (excluding Sunday and public holidays). Once dispatched, delivery times vary by location.

2. How long does delivery take within the UAE?

Delivery across the UAE typically takes 1–2 working days. You’ll receive tracking information once your order is shipped.

3. Is shipping free within the UAE?

Yes, shipping is free for orders above AED 200. Orders below this amount may include a standard delivery charge at checkout.

4. Do you ship outside the UAE?

Yes, we ship internationally. Shipping charges will apply and are calculated at checkout based on the destination country and product weight.

5. Can I pick up my order from your store?

Yes, in-store pickup is available from our Garhoud, Dubai location and Sharjah Showroom also. Orders are typically ready within 2–4 business days.